Search Our Knowledge Base

You are here:

I Can’t access my courses

If You Can’t access your courses? Try this first:

The most common cause of missing content or broken course links is a browser caching issue. It’s easily resolved by following these steps.

Step 1: Log out of the access site by clicking the Log Out link in the upper right menu.
Step 2: Clear your browser cache. You’ll find instructions here
Step 3: Log back in at

Was this article helpful?
How can we improve this article?
Please submit the reason for your vote so that we can improve the article.
Need help?
Previous How do I download or open my product?
Next I forgot my password. Can you reset it for me?